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Professional Services

BSI offers Professional Services to facilitate proper integration, installation and rapid deployment of our solutions. As our customer, you receive a dedicated implementation consultant who designs a cost-effective project plan to meet your organization’s goals and objectives.

BSI Professional Services provides customers with consultants for the purpose of designing, testing, configuring, installing, troubleshooting and integrating HR/Payroll software with BSI solutions. Professional Services ensures a best practice approach and expert advice catered to a customer’s strategies and goals.


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Customer Training

BSI offers two different types of instructor-led training experiences. Whether you are a payroll tax specialist or a technical systems administrator, we strongly recommend comprehensive training programs that include application and technical training. This in-depth training will accelerate your implementation process and help you get the most out of BSI solutions.

Both programs are led by BSI instructors who understand the challenges clients face and bring real-world experience to the classroom environment. Investing in initial product training is a cost-conscious business decision that can improve your proficiency with BSI solutions, as well as your bottom line. For your convenience, you can choose between a traditional classroom and a virtual training experience.


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Customer Support

BSI recognizes the key role our solutions play in the success of organizations. Productivity demands on payroll departments are high, so it is important that you are able to fully utilize BSI products and services. As such, we offer a comprehensive Customer Support Program that offers customers a choice of three levels of Support to access skilled help desk professionals, self-service tools and a wealth of resources available through the MyBSI web portal. Whatever your requirements, you can feel confident that BSI has a level of Support that meet the needs of your organization.