The client was experiencing challenges with their payroll tax onboarding and W-4 process.

With many employees across the U.S., including Pennsylvania, New York, and Maryland – states with local payroll taxes – the client realized that assigning and managing local payroll taxes manually would be a time-consuming and error-prone process.

The client was continuing to grow and expand its business, so it was very important that they implemented an automated solution.

We are growing and expect to open stores in additional states, so having this BSI solution has helped us to increase our volume without having to hire additional employees.

Thanks to TaxProfileFactory, this client was able to streamline their payroll tax assignment process, as well as handle their specific payroll tax challenges.