University of Florida Jacksonville Healthcare

“I just wanted to drop you a note to let you know how pleased we were with the service we received from your Customer Support Representative. She was very friendly and helpful. She was extremely prompt in responding, and she identified our problem quickly. Each time she sent instructions, they were very clear and easy to follow. This was really important to a non-technical person like myself! Over the course of resolving our problem, she dealt with our Application Support Specialist and our System Manager in addition to myself. They were equally pleased with her service! I told her it was the best customer support I had received from any organization, and I truly mean that! Thank you for the excellent service your organization is providing.”

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