Privacy Policy

Privacy Policy – Business Software, Inc.
Effective Date: January 12, 2017

TRUSTe

This Privacy Policy describes and explains to our users our information collection practices from our websites, www.bsi.com, www.mybsi.com, all sub domains thereof and our portal services. Business Software, Inc. (“BSI”) recognizes that privacy is important. While BSI is committed to protecting the privacy of its users, we do collect some personal and non-personal information regarding the use of those websites operated by, or on behalf of, BSI (collectively the “Site”).

BSI complies with the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from Switzerland. BSI has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view BSI’s certification, please visit https://safeharbor.export.gov/swisslist.aspx.

BSI complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. BSI has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

BSI is responsible for the personal data it receives, under the Privacy Shield Framework, and uses a third party to host the applications wherein that personal data is processed and stored. BSI complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, BSI is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, BSI may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

INFORMATION COLLECTED

BSI collects varying amounts of information regarding use of the Site, in general, and our users, in particular, through, among other methods, direct prompts to provide information or the use of cookies. Information collected by BSI falls into three primary categories:

1. Information That Site Visitors Give Us: We may receive and store the information that you enter at our Site (such as name, email address, phone number, company name), provide to us on a webpage or give to us in any other way. This information is used primarily for such purposes as facilitating purchases, webinars, training or demonstrations, making white papers available, processing a user’s identification or password, collecting address and billing information, verifying identity or providing products, services or support. Information provided in resumes and applications is used to consider the eligibility of employment candidates for various job opportunities. In addition to the primary purposes for which this information is collected by BSI, we may also use such information to contact a user to confirm information related to an order, to advise of additional products or services in which a user may be interested, to obtain feedback on our products or the Site or to send promotional materials.

2. Automatic Information:
Cookies. Whenever you interact with the Site, we may receive and store certain types of information. For example, BSI may use information collected via “cookies” to, among other things, obtain information when your web browser accesses our Site, track general information about our users, for statistical and market research purposes, to determine how a user found out about BSI and our Site, to determine what a user’s interests are regarding our services and products and to determine how to further improve our Site, services and product offerings. A cookie is an alphanumeric identifier that is transferred to your computer via your web browser and stored on your computer’s hard drive to establish a link between your computer and our Site. On most web browsers you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off.

Third Party Cookies. The use of cookies by our partners, affiliates, tracking utility companies, service providers is not covered by our Privacy Policy. We do not have access or control over these cookies.

Other Third Party Tracking. BSI and our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, tags and scripts that help them better manage content on our site.

Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We do not tie the information gathered to our Clients’ or Users’ personally identifiable information.

Local Storage. We use Local Storage to store content information and preferences. Various browsers may offer their own management tools for removing Local Storage.

3. E-Mail Communications: BSI may also receive and store certain types of information to make the e-mails we send you more helpful and relevant to your interests. For instance, if your computer supports this functionality, we may receive a confirmation when you open an e-mail we send you. We may also receive a confirmation when you follow a hyperlink from one of our e-mail messages to our Site.

LIMITED USE

We are not in the business of selling information about our Site visitors. We consider this information to be a vital part of our relationship with you and we treat it with great care and respect. There are, however, circumstances under which we may share your data with certain third parties. BSI will share personal information with third parties only in the ways that are described in this Privacy Policy including:

  • Upon your consent;
  • To facilitate the processing of your personal information on your behalf. BSI only shares your personal information in such circumstances with trusted third party business partners or persons that have agreed to process your personal information in accordance with our instructions and to protect and secure your personal information in a manner consistent with this Privacy Policy;
  • To provide services to help us with our business activities such as email communications or providing customer support. These companies are authorized to use your personal information only as necessary to provide these services to us;
  • When required by law, regulation, legal process, enforceable government request or to protect against imminent harm or in the good-faith belief that such disclosure is necessary to comply with law, regulation, legal process, enforceable government request or to protect against imminent harm;
  • When necessary to enforce any agreements between us, including the investigation of any potential violations thereof; or
  • To detect, prevent or otherwise address fraud, security or technical issues.

If BSI is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

BSI may share non-personal information with third parties. BSI, however, will at all times strive to collect and share only that information which we believe is minimally necessary to achieve BSI’s reasonable business purposes.

CHOICE

As outlined in this Privacy Policy, you can always choose not to provide information or turn cookies off; however, doing so may prevent you from receiving information about our products or services or accessing other valuable features of our Site.

Upon request, BSI will provide you with information about whether we hold any of your personal information. If you want to review your own personal information, correct existing information, or remove your information, please contact BSI via e-mail at unsubscribe@bsi.com. We will respond to your request within a reasonable timeframe. We will retain your information for as long as your account is active and for 30 days thereafter or as needed to provide you services. If you request removal of your personal information, you acknowledge that residual information may continue to reside in BSI’s records and archives, and on its servers, but BSI will not use that information for commercial purposes. BSI reserves the right to maintain your personal information if BSI has suspended, limited or terminated your access to the Site for violating BSI’s Terms.

If you want to stop receiving e-mail from us, either click the “unsubscribe” link (if present) in the e-mail or e-mail us at unsubscribe@bsi.com and type “unsubscribe” in the subject field.

INFORMATION RELATED TO DATA COLLECTED THROUGH THE BSI PORTAL SERVICES

BSI collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. BSI acknowledges that you have the right to access your personal information. If you are a customer of one of our Clients that use our service and would no longer like to be contacted by them, please send your request to the Client you interact with directly. Also, queries related to access, or the correction, amendment, or deletion of inaccurate data, should be directed to the Client with whom you interact (the data controller). If the Client requests that BSI remove the data, we will respond to their request within a reasonable timeframe.

We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Privacy Policy regarding notice and choice and the service agreements with our Clients.

We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. We will retain and use this personal information as necessary to comply with our legal and contractual obligations, resolve disputes, and enforce our agreements.

SECURITY

BSI utilizes an industry standard secure socket layer to secure the Site, the materials contained thereon and your personal information (such as login credentials). Unfortunately, BSI cannot guarantee that any data transmitted over the Internet is 100% secure. As a result, while BSI will utilize its best efforts to protect and secure your personal information, BSI cannot ensure or warrant the security of any information you either transmit to BSI or that BSI receives from your use of BSI’s online products or services. Consequently, any transmission to BSI of your personal information, including your use of our online products or services, is at your own risk. If you have any questions about the security of your personal information, you can contact us at security@bsi.com.

LINKS TO THIRD PARTY SITES

You may be able to access third-party websites through links available on the Site. You understand and agree that your use of such third-party sites will be governed by the privacy policies of those sites and not by this Privacy Policy. BSI will not be responsible for the actions of the operators of such third-party websites.

SOCIAL MEDIA FEATURES

Our Site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

CHILDREN

BSI does not knowingly collect information from children under the age of 13. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide information on this Site without their permission.

CHANGES TO THIS PRIVACY POLICY

If you choose to visit the Site, your visit and any dispute over privacy is subject to this Privacy Policy. If you have any concern about privacy at the Site, please send an e-mail with a detailed description of your concern to contractadmin@bsi.com. Our activities and Site change constantly. Our privacy policies may change, as well. As such, BSI reserves the right to modify this Privacy Policy at any time, without notice. Our use of information that we receive and store is subject to the Privacy Policy in effect at the time of our use of such information. If we decide to change this Privacy Policy, the revised Privacy Policy will be posted on this Site. As such, please bookmark this page and visit frequently, to be made aware of any changes to this Privacy Policy, including any changes regarding the collection, use and disclosure of your personal information, since the last time you visited the Site.

CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy, please e-mail us at contractadmin@bsi.com.

Business Software, Inc.
155 Technology Pkwy
Suite 100
Peachtree Corners, GA 30092-2913