“Just wanted to say thank you for creating a good product. I am the system admin on many systems and updating the tax information for TaxFactory™ is by far the best I have ever seen. The last payroll system that I maintained I had to recompile the programs as a result of tax changes. It »Read More
Businesses and professional customers just like you have partnered with BSI to solve their payroll tax compliance challenges.
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“I recently had a few issues while trying to upgrade our software and needed some assistance. The BSI Support team provided excellent knowledge and patience while assisting me with my problems. They came through with positive options that resulted in a timely install. I would like to personally thank them for their professionalism.”Read More
“Recently we had a serious issue that held up payroll processing for a day. BSI worked with us to troubleshoot the issue and engaged their representative later to develop a workaround solution. It was a lot of work and the call continued after 6 PM. The BSI representatives were extremely professional and had positive attitudes »Read More
“I would like to recognize one of your associates for their excellent customer service. She has taken the time on numerous occasions to help us out with several payroll issues and demonstrated in-depth knowledge of BSI. She even took the time to walk us thru all of our questions. We have gained a wealth of »Read More
“I have to say that every time I deal with a person at BSI they are professional, intelligent, well versed in the product, and extremely helpful. Recently I worked with your representative, and we worked through an issue with the system very quickly. This is very typical of the interaction with your people. I feel »Read More